In case, you need a refund for your order, kindly send an email to firstname.lastname@example.org within 7 days of receiving your order.
Ewa Young will accept Return of an item only if the following conditions are met:
1) Returns will only be eligible for Manufacturing Defects.
2) Return should be initiated within 7 days of delivery of the original order by sending us an email on email@example.com with your order number and details of return.
3) The product should be dispatched to our warehouse within 48 hours of approval of your return request.
4) The product should be sent back to us (address given below).
5) Only after receiving it, we will inspect and initiate the refund process (if all policy conditions are met)
6) The tags on the product should be intact.
7) The product should be unused, unwashed and in undamaged condition.
8) If an exchange request has been processed for an original order, no return requests can be processed for the original order.
9) The item should be returned with its original packaging.
10) The courier receipt should be sent to our email firstname.lastname@example.org as soon as the product is dispatched to our warehouse.
11) Refund for your order will be transferred into your bank account on the following Friday after the package has been received at our warehouse and all the return policy conditions are met.
Ewa Young reserves the right to reject any return request if any of the above conditions are not met.
We do not provide reverse pick ups.
Note: Please mention your Full Name, Mobile Number and Order Number starting with EY on the package.
Products should be shipped to :
The Returns Desk
Chubby Unicorn Pvt Ltd
A-25, First Floor, Sector-7,