Please Note :
Only ONLINE STORE CREDIT in the form of a GIFT CARD will be issued.
You can use the GIFT CARD code at checkout on our website www.ewayoung.com
NO CASH refunds will be provided.
In case, you need to return your order, kindly send an email to firstname.lastname@example.org within 7 days of receiving your order.
Please send an email at email@example.com to get your return request approved.
In the subject of the email please mention
" Return Request for order < insert your order number here >"
Ewa Young will accept Return of an item only if the following conditions are met:
1) Return should be initiated within 7 days of delivery of the original order by sending us an email on firstname.lastname@example.org with your order number and details of return.
2) Only after receiving it, we will inspect and issue a STORE CREDIT GIFT CARD (if all policy conditions are met)
3) The STORE CREDIT GIFT CARD will be sent to you via email once the return product has been received at our warehouse. Please do not share the GIFT CARD code with anyone as it is a one time use Gift Card.
4) The STORE CREDIT GIFT CARD will be valid for 1 year from the date of issue and can be used at checkout for your future purchases.
5) The tags on the product should be intact.
6) The product should be unused, unwashed and in undamaged condition.
7) If an exchange request has been processed for an original order, no return requests can be processed for the original order.
8) Please ask for a return receipt when handing over the package to the courier representative.
Ewa Young reserves the right to reject any return request if any of the above conditions are not met.