Handcrafted with love in India. Designed in the U.K.
Handcrafted with love in India. Designed in the U.K.

Exchanges

Exchanges can only be processed for Size Change.

Please send an email at care@ewayoung.com to get your exchange request approved.

In the subject of the email please mention

" Exchange for order < insert your order number here >"

Please mention the size that you want in exchange in the email in the format below

Size Received - < Enter the size received >

Exchange Size Required - < Insert the exchange size required >

If  you have multiple products in your order, please specify the product that you want the size exchanged for.

 

Please Note that the customer has to send the product to be exchanged to our warehouse.

We do not provide reverse pick ups.

  
Ewa Young will accept Size Exchange of an item only if the following conditions are met:
1) Size Exchange should be initiated within 7 days of delivery of the original order.
2) The product should be sent back to us (address given below) and only after receiving it,  we will reship the required product size. 
3) The tags on the product should be intact.
4) The product should be unused, unwashed and in undamaged condition.
5) Size exchanges can be approved for an order only once.
6) Please make sure you retain the courier receipt used to send the product to our warehouse (address given below)
7) The usual time of dispatch of your size exchange order is 3-4 Business Days after we receive your product at our warehouse (subject to size availability)
8) You will receive an email with a tracking link once your exchange order has been dispatched from our warehouse.

We do not provide reverse pick ups.

Ewa Young reserves the right to reject any exchange  request if any of the above conditions are not met.

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