We are here to assist you with all your queries.

Customer Care

For queries regarding returns/exchanges you can email us at:

care@ewayoung.com

To get your exchange request processed please mention " Exchange Request for Order No. " in the subject of your email as shown in the image below

For any queries regarding your order kindly mention Track my Order with the order number in the subject of your email to get information regarding an already placed order as shown below.

Please Note:

Due to the COVID-19 situation, various bottlenecks at transit points in the delivery channels because of lock-downs and containment zones, festive rush and high load on our courier partners and also due to 50% of our staff working from home, some orders might take longer than usual to dispatch and deliver.

Even though it might take longer than usual to reply to your requests via email rest assured that we have registered your query and we are working to resolve the issue at the earliest.

Some requests for exchange and refunds might take longer than usual to process.

The cut off time for exchange and refund requests will be considered as per the date of 1st email received for the respective requests.

The current time to resolve the request via email has been temporarily changed to 4-5 Business days.

We apologize for the inconvenience caused to you :( and thank you for your patience :)

Get Featured

To get a chance to feature on our page or website, you can send your pictures at the following email:

colab@ewayoung.com

For Business Queries only

business@ewayoung.com

Call +918800980088 for Business queries only.

If we are unable to attend your call, kindly leave us a message/text and we will get back to you.